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The language of emotional intelligence : the five essential tools for building powerful and effective relationships / Jeanne Segal with Jaelline Jaffe.

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, c2008.Description: ix, 225 pages : illustrations ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780071544559 (alk. paper)
  • 0071544550 (alk. paper)
Subject(s): LOC classification:
  • BF576 .S43 2008
Online resources:
Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
Non-Fiction Davis (Central) Library Non-Fiction Non-Fiction 152.4 SEG 1 Available T00499764
Total holds: 0

Enhanced descriptions from Syndetics:

Learn how to increase your emotional intelligence with five simple tools

It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.

You'll learn how to:

"Read" other people Make powerful connections Defuse arguments and conflicts Repair wounded feelings Understand nonverbal cues Build stronger, more satisfying relationships

Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into the hearts and minds of others--sometimes without saying a word! Once you master the language of emotional intelligence, you'll be able to form mutually rewarding bonds that last a lifetime. Dr. Segal's method is a complete, hands-on approach to one of the most important life skills you will ever learn.

Includes index.

11 27 37 68

Table of contents provided by Syndetics

  • Acknowledgments (p. ix)
  • Introduction: Emotionally Intelligent Communication Builds Emotionally Intelligent Relationships (p. 1)
  • Chapter 1 Why the Attachment Bond Matters (p. 13)
  • Chapter 2 How the Attachment Bond Creates Trust in Ourselves and Others (p. 31)
  • Chapter 3 Why Stress Cripples Effective Communication (p. 47)
  • Chapter 4 Tool #1: The Elastic: Stress Busting (p. 65)
  • Chapter 5 Tool #2: The Glue: Emotional Communication (p. 77)
  • Chapter 6 Raising Your Emotional Intelligence (p. 91)
  • Chapter 7 Tool #3: The Pulley: Nonverbal Communication (p. 107)
  • Chapter 8 Speaking Louder Without Words than with Them (p. 125)
  • Chapter 9 Tool #4: The Ladder: Playfulness and Humor (p. 143)
  • Chapter 10 Joyful Practices to Strengthen Communication (p. 161)
  • Chapter 11 Tool #5: The Velvet Hammer: Conflict Resolution (p. 177)
  • Chapter 12 Strategies for Turning Mad into Glad (p. 195)
  • Conclusion: Preserving Positive Change in Your Life (p. 213)
  • Index (p. 219)

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